Contact Us
Get in Touch with 1of1 Treasures
We'd love to hear from you! At 1of1 Treasures, exceptional customer service is at the heart of everything we do. Whether you have questions about our unique items, need assistance with an order, or want to share feedback, we're here to help.
How to Reach Us
Email: contact@1of1treasures.com
Response Time: We typically respond within 24 hours during business days
Business Hours:
Monday - Friday: 9:00 AM - 6:00 PM EST
Saturday: 9:00 AM - 2:00 PM EST
Sunday: Closed
What We Can Help You With
- Product Questions: Need more details about a specific treasure? We're happy to provide additional photos, measurements, or information about any item.
- Order Support: Questions about your order status, shipping, or returns? We'll get you the answers you need.
- Custom Requests: Looking for something specific? Let us know what treasure you're hunting for – we might be able to help you find it.
- General Inquiries: Have suggestions, feedback, or just want to chat about unique finds? We love connecting with fellow treasure hunters!
Before You Contact Us
To help us serve you better, please include:
- Your order number (if applicable)
- Detailed description of your question or concern
- Any relevant photos (if discussing a specific item)
Our Commitment to You
As a young startup, we understand that trust is earned through every interaction. When you contact us, you can expect:
- Personalized, friendly service from real people (not bots!)
- Honest, transparent communication
- Quick resolution of any issues
- Follow-up to ensure your satisfaction
We're not just here to sell you treasures – we're here to build lasting relationships with our customers. Your satisfaction is our success, and we'll go above and beyond to make sure you have an exceptional experience with 1of1 Treasures.
Thank you for choosing 1of1 Treasures. We can't wait to hear from you!